Frequently Asked Questions

What is PointsPlan?

PointsPlan is a hosted suite of applications that are designed to motivate your staff, and/or your customers' staff, to achieve your goals. You can use points to reward any behavior that you are trying to achieve.

 top

Do I need to have a website?

No, you do not need your own website. If you don't have a website we will create one for you. If you have a website we can integrate our programs into your site.

 top

Do I need to know how to program?

No, you don't need to know how to program. Every function is designed to allow you to operate your PointsPlan system automatically. Just answer a few questions and then enter a new web page, an announcement or new product as easily as writing a Word document. You can even create your page in Word and just paste it in. You can make changes or create new pages from any computer with an internet connection.

 top

What kind of company can use PointsPlan?

PointsPlan is an adaptable, multi-layered program that can be used in many industries.

Manufacturers
PointsPlan was originally developed to allow manufacturers to reward the sales staff of their retail customers. The programs are multi-layered and allow you to target multiple retail chains, a single chain, a group of stores within a chain or an individual store.

Retailers
The programs have now evolved to allow a retailer to host the plan and then integrate separate associated sites for selected vendors. Our ability to track employee's attachment rates allows retailers to train and reward their staff for selling high profit accessories or warranties. Vendor participation can lower the retailer's cost to zero.

Distributors
Reward your retailers and your retailer's staff for selling your targeted products. Build loyalty and, by accumulating staff email addresses, gain the ability to target your sales messages directly to the people making the sales. Separate promotions and programs can be set up for each customer.

 top

Since PointsPlan is a hosted application it will work on any computer that supports a web browser. We can work with the output from your existing systems. We have yet to find data we couldn't use.

 top

How long will it take to get PointsPlan set up for us?

Usually a PointsPlan program can be set up within three weeks of our receipt of sample data.

 top

How much does PointsPlan cost?

Costs vary depending on your needs and the amount of custom programming you require. Our largest customer operates their PointsPlan program for under 2.5% of the sales of the line they are promoting on the site. That includes the cost of the program and the cost of prizes redeemed. Their sales of the product line promoted on the site have gone up 4800% since their site was created. They have had over 600,000 page views of their PointsPlan powered site from a sales force of under 2,500 people. Setup fees are under three dollars per participating employee. Monthly fees vary based on the number of participants and the amount of customization required. PointsPlan is one of the lowest cost methods of creating targeted sales improvements.

 top

I am a manufacturer and sell to several distributors. Can PointsPlan help me reward my distributor's sales people?

Yes. As a multi-layered program it allows you to create separate sites for each of your distributors. You can even allow your distributors set up sites for their customers. This allows you to monitor your sales or target your training right to the sales floor level.

 top

I am a retailer. Can my vendors have associated sites?

Yes. PointsPlan is multi-layered and allows you to have multiple sites grouped with your PointsPlan system. You and your chosen managers have access to all data while the vendors would have access only to the data about their product lines.

 top